Your owner journey · The next chapter

A warm welcome.
A wonderful beginning.

Chris or Vicky have started your caravan record. Now make it yours: check the details, tell us the rest and prepare for the first stay together.

1 · Meeting complete
2 · Your details
3 · Our review

Save and return whenever you need. Full Hub access follows our review.

Check my details →

Already added by CHNW

Check the starting details

OwnerNew owner

Park and plotPark · plot

CaravanCaravan specification

Check the details CHNW recorded with you. Your corrections will be reviewed before approval.

Your private checklist

Complete what you can today

Work through four short steps. Save after each step and return on this browser at any time during the next 14 days.

Check the facts guests will rely on

These details can feed the approved listing and the property-specific answers in MessageMind. If you are unsure, choose “To confirm” or tell us what needs checking.

Are the starting details correct?Maximum guestsBedroomsSleeping arrangementsBathrooms / WCBath or shower detailsPetsPet restrictionsWi-FiWi-Fi detailsFacilities and who provides themCoastal settingParking and arrivalAccessibility and measured access detailsHouse rules, restrictions or guest questionsCHNW may use the supplied property photographs in the listingWe will ask separately if any image permission needs clarification.

Your contact details and availability

Correspondence addressAddress line 2Town / cityCountyPostcodeOwner VAT status

These preferences help us prepare the setup. They are reviewed with CHNW before any calendar or service change goes live.

Preferred letting startSeasonal or park opening datesOwner-use dates or likely family staysChangeover preferenceMaintenance approval limitEmergency contact nameEmergency contact phoneKeys, lockbox and arrival arrangementsCurrent faults, recent work or maintenance notes

Upload your supporting documents

Upload PDF, JPEG or PNG files, up to 5 MB each. These are private to your application and the CHNW team. Add expiry dates for certificates where applicable.

Document typeExpiry / renewal date, if applicableChoose file

Missing documents — tell CHNW what is outstanding

Bank details are entered in your secure Owner Hub after approval. Please do not include bank details in these documents or notes.

Review and confirm the agreements

Your answers will attach to the owner and caravan record Chris or Vicky started. Please read each agreement before confirming.

Owner / caravanYour linked application

Guest facts to verifyCapacity · beds · facilities · pets · access

Owner TermsVersion 1.2 · effective on acceptance

1. Owner Terms & Conditions

Read the current Owner Agency Agreement · Version 1.2.

I have read and agree to the Owner Terms & Conditions, Version 1.2.Each legal owner must accept, or the signatory must have authority to accept for them.

2. Maintenance and inspection schedule

A guest stay triggers an inspection on the following Monday. If a guest is still staying in the caravan that Monday, the visit is skipped and CHNW reschedules it. The report is provided in the Owner Hub. The fee is £15 per inspection carried out — it is not a weekly fee.

I have read and agree to the guest-stay inspection schedule and the £15 fee for each inspection carried out.Inspection schedule CHNW-INSPECTION-2026-09-23. Your acceptance is recorded with your application.

Your agreed charges

Your full legal nameAuthority to accept

I confirm I am authorised to accept for all legal owners, the details supplied are accurate, and the agreed charges above form part of my service schedule.Anything else for Chris and Vicky?

Step 1 of 4

Your information stays protected. Only verified and CHNW-approved guest facts should flow to the Lodgify listing or the guest-facing MessageMind answers. Private documents and personal details are restricted to your application and authorised CHNW staff. MessageMind can explain a step, but it cannot view or verify private documents.

A warm welcome.A wonderful beginning.